Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Rubbing House’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term The Rubbing House or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

The Rubbing House Covid-19 Response

The safety of our staff and customers is paramount.

All our staff have received training on our Covid -19 policies and procedures.

Under changes we have made, our bar will have screens fitted at the till points, and we would encourage our customers to pay via contactless card transactions when possible, although cash will be accepted.

We have created social distancing dining areas inside and outside.

We will be providing all our staff with gloves , masks and protective eyewear, which will be made compulsory, subject to government guide lines. We will have hands free hand sanitizing units to the entrance of our restaurants, including the main entrance for our staff and customers to use. Guests will be asked to use them when entering the premises.

Every employee will need to complete and sign a daily health assessment questionnaire to confirm they are fit to work, which will include having their temperature taken using a digital thermometer, which will be recorded.

Dedicated staff will monitor the Rubbing House at all times in order to maintain social distancing standards.

Customer entry and exit will be marked out by floor stickers and barriers with clearly printed signage offering guidance to our guests as they enter our premises.

We will have a member of staff working full time to sanitise all contact points during opening hours, which will include door handles, card payment machines, hand rails and toilets.

Our staff have been trained to hand over drinks holding the base of the glass and by delivering drinks to tables on trays.

Food will be delivered to your table by a member of the floor staff.

We will be offering a slightly reduced menu and provide condiments in sachets rather than our usual method.

Due to Covid-19 opening times may differ from advertised.

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